We really appreciate your trust in Felicitysolar! Our company is committed to providing off-grid/hybrid energy storage systems. To ensure you receive the best products, we have prepared this guide to help you purchase authentic Felicitysolar products and verify their authenticity.
Buy from authorized channels
To protect your rights and ensure product authenticity, always purchase Felicitysolar products through official channels. This includes our official website, authorized branches, official distributors or recognized e-commerce platforms. Purchasing through these channels ensures that you are receiving genuine products with full support.
Inspect packaging upon receipt
Upon receiving your product, please check the packaging carefully to ensure it is intact. If the packaging is damaged or tampered with, it could be a sign of counterfeit or unauthorized handling. Always make sure the packaging is secure before proceeding to the next step.
Recognize the official Felicitysolar logo
Our products are easily recognizable by the official Felicitysolar logo. The main color scheme is orange and white, although some models feature black and gray. Be sure to check that the product has the correct logo. This is one of the easiest ways to confirm that you are purchasing genuine felicitysolar equipment.
Verify authenticity with the anti-Council QR code
A key feature to verify authenticity is the anti-counting QR code on the body of the product. To verify, simply scan the QR code with your phone. The scan will direct you to our official verification page. Please note that each QR code can only be scanned three times, after that it will show a 404 error page. If the image matches what you see on the official website, congratulations! You have a genuine Felicitysolar product.
Beware of counterfeit products
Counterfeit products are a growing problem in the market. Many fake products attempt to imitate the appearance of Felicitysolar devices, often using similar names and packaging. These counterfeit items are usually made with inferior materials and substandard quality. Not only can they fail to provide adequate after-sales service, but they can also pose significant security risks. Be careful with these counterfeit products as they can lead to financial loss and may not meet the necessary safety standards.
Why choose genuine happy products?
Felicitysolar has 18 years of experience in the industry, and we are dedicated to providing only the best to our customers. By purchasing genuine Felicitysolar products, you will enjoy full warranty and 24-hour customer support from our professional team. Counterfeit products will not offer these benefits and can potentially lead to long-term problems. Protect your investment by choosing authentic products.
How to contact us for help
For further verification or assistance, we recommend that you contact our branches in various countries or consult your authorized distributor. Make sure your dealer has the proper authorization to sell Felicitysolar products. We are always here to help you make an informed purchase.
At Felicitysolar, we value your trust and support. We will continue to provide efficient, reliable and innovative solar energy solutions for years to come. By following these steps to verify authenticity, you can ensure that you receive the highest quality products and services from Felicitysolar.
Thank you for choosing us!
